Student Help Desk

The OIT Help Desk is dedicated to providing prompt, courteous and effective service to the Rutgers New Brunswick/Piscataway campus and the Rutgers community. Experienced student consultants troubleshoot all aspects of supported desktop computing, seven days a week during the semester and during regular University business hours between semesters.


The OIT Computing Help Desk is located in Davidson Hall, Room 172  on the Busch campus in Piscataway, NJ.

Regular Hours of Operation 

Sunday 2:00 PM - 8:00 PM
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 5:00 PM
Saturday 12:00 PM - 6:00 PM

Walk-In Appointments

Davidson Hall is temporarily closed to the general public.  The Help Desk Walk-in service has been suspended until further notice.

If you require assistance, please contact:

OIT Help Desk: 833-OIT-HELP

RU-Info: 848-445-INFO

We apologize for the inconvenience and appreciate your cooperation. 

kite+key, the Rutgers Tech Store

The Rutgers Tech Store, kite+key, provides the resources for all your technology needs. Located in the Plaza at Livingston, at the Livingston Plaza bus stop. kite+key is an Apple Authorized Campus Store carrying brands such as Apple, Dell, HP, Asus, Lenovo and others at educational as well as competitive pricing. Other services offered through kite+key are trade-ins, computer repair, accidental damage plans, and “appy hours” in-store workshops. kite+key has partnered with the RFCU and the Office of Financial Aid to offer a variety of payment options in addition to credit, debit, RU Express, gift cards, and cash. Shop us in-store or online. Visit for all your technology needs.


Contact Information: