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Printing FAQ's

Frequently Asked Questions
Printing Conservation Program
1. Why is there a move to a printing conservation program?
2. Where will the cost savings from the PrintGreen printing conservation program go? Will the cost savings be used to reduce our computing fee?
3. What will count towards my printing limit? 
4. Do pages get counted when I send print jobs to the printer, or when they are released from the print stations? 
5. What if my print outs are bad due to printer jams or other printer issues? 
6. I have to print a lot for class and projects. Will my professor be able to request a larger printing limit for me?
7. Will the faculty be participating in the printing conservation initiative?
8. Once I have exhausted my printing limit, will I still be able to print?
9. Will my unused balance of printing be refunded or carried over to the next printing period?
10. Will previous print policies still apply?
11. Will the number of printers currently available be reduced?

12. Why is my balance "unavailable"?

Printing Conservation Program 
1. Why is there a move to a printing conservation program?
Costs associated with printing have been escalating at a high rate. In an effort to both conserve paper and control costs, a printing conservation program will be initiated at the student computer labs run by OIT. A survey was conducted during the Spring 2007 semester and student leaders on all campuses had time to review the feedback and help us develop the current policy.

 

This program is now in place on all three Rutgers campuses with small differences in certain areas. For complete details, please see the main printing page at https://oit-nb.rutgers.edu/service/printing.
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2. Where will the cost savings from the PrintGreen printing conservation program go? Will the cost savings be used to reduce our computing fee?
Any cost savings realized as a result of this program will keep the computing fee from needlessly increasing due to printing costs. Such savings are intended to stabilize the student computer fee, rather than reduce it.
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3. What will count towards my printing limit?
Any printouts that are released to the printer will be counted. This includes class notes and papers. When printing double-sided pages, patrons will be charged per sheet.
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4. Do pages get counted when I send print jobs to the printer, or when they are released from the print stations?
Pages are counted when they are released from the print stations.
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5. What if my print outs are bad due to printer jams or other printer issues?
You will have to see a lab consultant for assistance. If there is a problem, the lab consultants will be able to re-release your print job and it will not count against your printing limit.
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6. I have to print a lot for class and projects. Will my professor be able to request a larger printing limit for me? 
The printing limit is not subject to change. The printing limit was chosen based on a survey taken by Rutgers University students and faculty. For information regarding graduate students, please see the main printing page at https://oit-nb.rutgers.edu/service/printing.
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7. Will the faculty be participating in the printing conservation initiative?
The printing conservation program applies to all faculty, staff and guests, as well as students. 

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8. Once I have exhausted my printing limit, will I still be able to print?
In most cases, yes, you can. If you have an RU Express or Raider Card, - which most students do - charges for further printouts will be deducted from any funds you have placed on these alternative accounts. For more details and instructions, please visit https://oit-nb.rutgers.edu/service/printing.
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9. Will my unused balance of printing be refunded or carried over to the next printing period?
No, there will be no refunds nor carrying-over of the unused balance of printing from one printing period to the next. At the start of the next printing period, all balances are re-set to $30 of printing available, at no charge.

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10. Will previous print policies still apply?
The previous print policies of no more than three copies of one page and no more than ten color pages a day will no longer be in effect.

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11. Will the number of printers currently available be reduced?
There are no plans to reduce the number of printers available. However, once the conservation program is in place, we will evaluate how the resources are being used to determine if more or less equipment is needed.
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12. "Why is my balance unavailable"?
Your account in the print conservation system is created the first time you print in a computer lab. Your free printing along with any special allowances will be credited to your account at that time
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